KPO And BPO : The emergence and progress of outsourcing of business processes have led to the popularity and craze for BPOs and KPOs as the same have opened several career opportunities for youngsters in India and abroad. This employment sector has single-handedly provided great working environment accompanied with amazing pay-package and opportunity to work with international projects, to aspirants and pursuers of this career. BPO (Business Process Outsourcing) and KPO (Knowledge Process Outsourcing) have not only created thousands of job opportunities for youngsters who feared financial dependence upon their parents or guardians but have also opened a big door of career advancement in the same domain.
One can start with mere call-taking to grow and improve in the company in order to reach for the higher levels or promotions in administrative, marketing, managerial or human resource departments. The growth options are seldom limited and are open to all who are ready to prove their worth and competency with perseverance and steady expertise in the field with proven track record and performance delivery. Bothe national and international BPOs and KPOs have emerged wonderfully as great employment creators and career builders as they hone the employers with on-job trainings through practical and theoretical methods and prepare them with relevant communication, marketing and problem-solving skills apart from polishing their customer-relationship skills and interpersonal skills.
These acumens and aptitudes that the employees build in BPOS and KPOs accompany them for a lifetime and help them solve and face several professional situations and conditions pertaining to this acquired knowledge. The different kinds work available in BPOs and KPOs varies form call-taking, technical trouble-shooting, data entry, content writing, medical transcription, marketing products, software programming, and financial services and so on. All these gamut of choices allow a candidate to select from these, the most suitable career option. The best part about this industry is that it does not require any prior experience, expertise or specific academic background or diploma in the same and thus are open to even school or college-goers to work as part-timers.
One but must have zeal and enthusiasm to learn new skills and abilities required for the job and should apply hi/her wit, presence of mind and grabbing power to start working like a professional. Having natural communication and leadership skills will be an added benefit as well as people with knowledge in the field of computers would be preferred over others. The salary may not appear very attractive for fresher in this field but stand all chances to grow and improve rapidly and certainly with experience, expertise and higher performances.